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Tracware Ltd
  • Aerotrac
    • What is Aerotrac?
    • Aerotrac v2.50
    • Aerotrac Web Interface
    • Aerotrac Clients
    • Case Studies
      • Aircraft Equipment Overhaul & Sales Pty Ltd
      • Component Recovery Solutions and CRS Technics Limited
      • Essential Turbines Inc
      • Heliwork (Services) Ltd
      • Kearsley Airways Ltd
      • Skysmart MRO Ltd
      • Sloane Helicopters Ltd
      • Southwest Airmotive Corporation
      • Specialist Aviation
        Services Ltd
  • Software Services
    • Software Implementation
    • Software Support
    • Training
    • Consultancy
    • Aerotrac Aviation MRO Software, API Partners – Tracware Ltd
  • Professional Services
  • News
  • About
  • Contact
  • Support

New Role for Patrick

  • 27th March 2019
  • Posted by: Tracware Administration
  • Category: Latest news

Patrick Waker has assumed the new position of Customer Service Director. Patrick has held the position of Sales Director at Tracware for the past 15 years and is now taking responsibility for a wider range of tasks, including support and implementations as well as business development within the existing customer base.

“I’m delighted to be taking on this new role. The title is more representative of what I have been doing for the past 17 years, and certainly reflects more accurately what is important to Tracware as a business and what we as employees pride ourselves upon – providing the highest levels of software and service to the customer. This new role is dedicated to supporting the customer at every level. I look forward to working with them to maximise their use of our solutions, particularly the new range of functionality we are offering using state of the art mobile technology.”



Major milestones

2019 – Tracware becomes a JSSI company.

2017 – Tracware adds first Regional Airline to customer portfolio. Skytrans & Westwing Aviation select Aerotrac.

2016 – Tracware continued to develop Australasian customer base and established Tracware Pty Ltd., based in Adelaide.

2015 – launch of the first Aerotrac Platinum 2.50 site (Specialist Aviation Services) and Aerotrac Web Interface (AWI).

2014 – launch of the first Aerotrac sites in Indonesia and mainland China.

2013 – Tracware receives first order for Aerotrac installation in East Africa.

2012 – Tracware receive first order for Aerotrac v3.00 beta. This version is currently under development and utilising modern Microsoft .Net technology and is targeted at airlines and larger corporate customers.

2011 – Cobham Aviation Services go live with AeroLink, web based data transfer application used to interface Airbus Military SAP system with Aerotrac for use on MoD A330 FSTA programme.

2010 – record year for implementations, upgrades and new sites with over 20 sites either selecting Aerotrac, or electing to upgrade.

2009 – launch of the first Aerotrac Corporate V2.40 site (Cobham Aviation Services Ltd.).

2008 – launch of the first Aerotrac site in the Middle East (ADAT-SEOD).

2007 – launch of the first Aerotrac site in Asia (Jet Asia).

2006 – launch of Aerotrac Premium V2.30 (Cobham Aviation Services).

2004 – launch of the first Parts Distribution module (CSE Parts Supply)

2004 – launch of the manufacturing module (Britten-Norman)

2002 – launch of the first Flight-Based Maintenance customer (London Helicopter Centre)

2001 – Inaugural launch of Aerotrac V2.20 (Aeromaritime – Malta)

April 1999 – Company incorporated

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